Chennai is one of the largest Indian cities. The infrastructure here is well developed, and the list of leading sectors of the economy of the area includes the automotive industry (Chennai is often called the automobile capital of India, the production of more than a third of all passenger cars in India is concentrated here), banking (branches of almost all banks with points in India are concentrated here) and financial (here is the Madras Stock Exchange, its name is connected in the former name of the city - Madras). Due to the high concentration of companies, there are quite a lot of vacancies about hiring BPO positions; up to five hundred are usually relevant. However, as a rule, they are not published for a long time, as there are enough candidates and employees are recruited quickly. Therefore, it makes sense to look at job listings only when the applicant is confident that he is ready to submit an application and undergo a standard telephone interview in the next few days.
Requirements for candidates for a BPO in Chennai usually include the following points:
1. Knowledge in the field of telecommunications;
2. Responsible approach to work, willingness to send weekly reports;
3. Willingness to work mainly night shifts, including weekends;
4. Interaction with various teams within the company, as well as communication with customers by e-mail if necessary.
If the candidate does not fit all the requirements together, he can still apply and expect to receive a position. Employers consider each of the applicants individually and can offer free training if the candidate is full of promising ideas for the company and the willingness to implement them as soon as possible.
To successfully cope with the work of an outsourcer of business processes, you must have excellent computer skills. E-mail, the Internet and a number of special programs are the main tools of a BPO employee. If the candidate shows the employer his insecurity about using a computer, one can hardly expect to get a job, because it implies a high workload. If the use of IT-technologies by an employee is not perfected to automatism, he simply will not be able to manage to fulfill all the necessary volume.