Associate / Sr. Associate




Responsible for calling Insurance companies (in US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable. To prioritize the pending claims for calling from the aging basket. Should be able to convince the claims company (payers) for payment of their outstanding claims. To check the appropriateness of the insurance information given by the patient if it is inadequate or unclear. To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance. Escalate difficult collection situations to management in a timely manner. Review provider claims that have not been paid by insurance companies. Handling patients billing queries and updating their account information. Post cash and write off the contractual adjustments accordingly while working on the accounts. Meeting daily/weekly and monthly targets set for an individual.
Salary
Negotiable

Industry
BPO / KPO / ITES

SubIndustry
KPO

Functional Area
Operations / Customer Support

Specialization
Customer Support Voice

Role
Manager / Sr. Manager Level

Keyskills

Accounts Receivable

AR Calling

Desired Candidate Profile

Should be willing to work in US Shift. Experience in Healthcare Revenue Cycle Management process. Strong written and verbal communication skills. Good computer skills including Microsoft Office suite. Ability to prioritize and manage work queue. Ability to work independently as well as in a team environment. Strong analytical and problem-solving skills. Ability to perform other responsibilities and assist with special projects. Adherence to compliance norms. Good typing skills with a speed of min 30-35 words /min.
Education
Highest Qualification

Graduation
Any Graduate