Dehradun is a city in northern India with a population of less than a million people. An important transportation point - here is the beginning of the railway, passing through dozens of cities and leading to Delhi; in addition, you can get from here to the Uttarkand mountain region by road. The industrial development at Dehradun is not impressive relative to other Indian cities of comparable size. Here it is represented primarily by numerous resorts. Tourism is the main source of nutrition for the local economy. In addition, the printing industry is widespread here, and there are also several tea leaf processing plants. Daily on sites with job advertisements by local companies posted about 10-20 pieces about working in call centers. At the moment, companies in Dehradun such as M.B.Z. are actively recruiting employees. OVERSEAS INTERNATIONAL RECRUITMENT MANPOWER SUPPLY, Calibehr Business Support Services Private Limited, Pan Gulf Technologies Pvt. Ltd. and Sheetal Creative Consultant.
To get a position at the Dehradun call center, you must be fluent in English, which is used for the bulk of the work, as well as have Hindi communication skills, because more than half of the local population speaks it from birth. It is also important to have a well-delivered speech. Often, announcements of local vacancies contain a note “only for female candidates,” so you need to pay attention to this before responding to any of them. A big plus can also be the presence of certain experience in working with the clientele of the company. Employers are much more willing to accept people who have already happened to be the “face” of an organization, help clients and inform them of its news.
People working in the Dehradun call center will have to keep a record of all the documents that customers provide them, keep large amounts of information and be prepared to always provide a report on their own activities. Of course, such functions will be much easier to carry out, having the ability of the analyst, as well as good memory. The ability to structure information, “put everything on the shelves” in the head is the quality of a potentially successful call center employee.