SALES SUPPORT & CUSTOMER EXPERIENCE EXECUTIVE




Designation: SALES SUPPORT & CUSTOMER EXPERIENCE EXECUTIVE

Experience:- Min 2 years experience in a sales-related role, preferable

Language Known: English, Hindi.

Job Description:

We are looking for Domestic Telesales Inbound and Outbound Representatives to be responsible for soliciting sales over the telephone. The Telesales Representative's responsibilities include contacting potential customers, reading from a prescribed script, focusing on customer needs to close sales, and documenting customer information, purchases, and reactions.

Responsibilities

  • Contact potential or existing customers to inform them about a product or service using scripts.

  • Listening to the customers' needs to generate repeat sales.

  • Keeping up to date on all products and informing customers of new products.

  • Answering customers' questions on the products and company.

  • Take and process orders in an accurate manner.

  • Meeting sales quotas.

Requirements:
  • Freshers are also welcome with a relevant internship in sales.
  • Excellent communication skills.
  • Proven track record of successfully meeting sales quota preferably over the phone.
  • The ability to handle rejection and stress in soliciting customers.